Alcoa, TN

Branch Manager: Susan Riggs

Reviews

4.9

(116)

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Bee Bennett

3 weeks ago

Miss Susan & Mr John did everything they could to help me (a single mom of two!)
10/10. Very friendly, polite and patient! Looking forward to building a great relationship with you guys!

Brad Wagers

5 months ago

I had a wonderful experience with Susan! She made the whole process very quick and simple. She gave some extremely helpful advice (which I followed) and it took a load of stress off my back. I strongly recommend Family Choice Financial to help you when you need it the most. You aren't just a number, you are a person! I really appreciate all the help you gave my wife and I!

Chesare Slone

5 months ago

What a great crew!! John went above and beyond for us and our family. 100% recommend them!

Sylvia Woods

6 months ago

Thankyou Susan,Mary and John for your kindness and welcoming hospitality...
I came with an offer by mail not believing it would later become a check, i worried with my previous borrowing power in the past younger i was not responsible , but that was forgiven with this second chance christian based establishment.
Application process fast & easy, you become family the day you meet this establishment; approval is unbelievable & my expectations were met above my request. Life happens and im so happy to have taken this drive out.

Jennifer Moore

8 months ago

My dad received a piece of mail from them offering a loan so I called to check and to ask them to remove him from their list because he is now deceased. Their staff was so caring and friendly so as a Thank You I wanted to share my experience even though I dont have a loan with them. Kindness goes a long way with me...

Faye Barrett

Edited 9 months ago

Very nice, pleasant team members. John was very helpful and explained each step of my loan processing. Great parking lot as well.....that's important! Would recommend Family Choice Financial. It is a Christain based business which I love supporting as well! Thank you for a great and easy experience.....I would highly recommend this company!!! Love all the employees!!!

Elizabeth Smith

3 weeks ago

They are very sweet and helpful when u are trouble they will help

Racheal Hodges

8 months ago

Love this company! They are always there when I need them and they make the process of getting a loan very easy. I have been a customer with this location for a few years now and I will not go anywhere else. I love the added motor program, this takes alot of worry off of my shoulders. Susan, John, and Mary are wonderful to do business with!

Pyonessa Garner

8 months ago

The best customer service team. Especially John. He is a great access to this company. I have been with them for some time and they have always helped me in time of need. Thank you so much family choice family

Joy Stewart

10 months ago

Susan, John abd Mary are awesome people! They're super easy to talk to and they made the loan process almost effortless on our part. Definitely recommend using this company for small loans. We are now lifetime customers.

Ezekiel Phillips

8 months ago

I can’t thank the staff enough for all there help! Very professional, courteous, knowledgeable folks here. If you are looking for a loan I would highly recommend going to check them out and see what options they may have for you. I also would like to add that the family in there name is true, that’s how I feel each time I speak with them via phone or in person. And I love there Christian values.

Jan Kilzer

8 months ago

Wonderful people to work with. They are very professional and have that home town feel . The warmth and kindness is prominent in the way they serve their customers. Greatly recommend using them for your financial needs.

Phyllis Harshaw

Edited 6 months ago

Thank You John For All Your Help Excellent Customer Service 🎈🎈🎈 Wonderful Accommodating Staff. Come Join The Family At Family Choice Financial. You Are Valued Here 🎈🎈🎈

Patti Szalanski

11 months ago

Family Choice Financial is the absolute best loan company in Tennessee!!!! Susan Riggs, Branch Manager is the kindest and most spiritual lady you will ever meet. The office is run so well!! We have been with them for over a year and the relationship has been and is awesome! Try this one……it’s truly a WINNER!!!!

Summer Houchin

8 months ago

Great staff and excellent service, always! A true family atmosphere!

James Northern

a year ago

Very friendly staff,and I love that it's a Christian base company had a very pleasant experience there

Steven Adams

11 months ago

I have this place all the stars. But only we regret is there weren't more stars they give them. Everyone at this establishment were very helpful, very polite, and very friendly. They made me feel at home. You guy and gals were great!!!

Chi Parton

10 months ago

Susan riggs is the most helpful and insightful person I've ever met. She really taught me about scams and how to finance the right way. Very pleased with my experience!

raevyn Cookson

11 months ago

Everyone was super sweet, knew what they were doing. Greeted me as soon as I walked in. They helped me understand my payments monthly and they got me more than what I thought I’d get. 10 out of 10 experience. I highly recommend going to them.

Anonymous A

a year ago

Nick Forrest... This is a great Christian office my wife had a stroke and had to quit her job and Susan Riggs at the Alcoa branch so wonderful and tried her best to help me they are wonderful people I really believe we were sent there by God Thank you again if you need anything go to that office they will really try to help you

Tina Patterson

6 months ago

These guys are amazing to work with if you've been in a spot your credit's not great give them a call they finance you not your credit

Krystal Montenieri

a year ago

Fantastic Experience and awesome people! They really helped me out and I can’t thank them enough! They took the time to explain everything and the process was super smooth. I look forward to maintaining a relationship with this company and I highly recommend checking them out. Thank you again!

Laura Wooten

a year ago

I honestly can't say enough positive things about Family Choice Financial! It's in their name, FAMILY Choice. This is a Christian owned and run loan business and you will know that from the moment you walk in the door! From the uplifting decor to the kind spirited people waiting to greet you, and the significantly lower interest rates, you will truly feel that their number one goal is to help others. I am so grateful to have found them and you will be too! ...and guys, they report to the credit bureaus monthly!!

Rosie Lowery

11 months ago

Been doing business for years with these people. They are truly family! Always helped me! HIGHLY RECOMMEND Susan and her Team!

Ashley Batts

8 months ago

The staff at Family Choice Financial in Alcoa are extremely helpful and knowledgeable. I highly recommend them to anyone needing financial assistance and wanting to work with a reliable, trustworthy company!

Levar Bogus

10 months ago

The people at Family Choice Financial are wonderful!! Such a great staff and very nice. They are excellent human beings

Kim Daniels

10 months ago

I was referred to family choice financial and I spoke with Susan Mary and John they were all very professional nice and through the process was very fast and I would recommend anyone to use family choice financial and I give them a five star rating merry Christmas and happy New Year’s and thank you all so very much Kimberly

Tiffany Smith

7 months ago

Great friendly service! Super quick process- was there when we needed them most!

A Mississippi, Christian-based company serving Customers in Mississippi, Louisiana, Tennessee and the Tri State Area

A Mississippi, Christian-based company serving Customers in Mississippi, Louisiana, Tennessee and the Tri State Area

Alcoa, TN